Hardship: dentures without an own share
With a low income the insurer covers the standard care in full.
Anyone on a low income should not have to do without dental prostheses. That is what the hardship provision is for: the statutory health insurance then covers the standard care in full.
Who is entitled
Anyone receiving citizen's benefit, basic income support, social assistance or training assistance is entitled directly. Beyond that an income limit applies which changes every year and rises with every dependant in the household.
The sliding hardship provision
If the income is just above the limit, an intermediate step applies: the own share is capped. This is little known and is often not offered of its own accord – ask about it.
How the application works
Hardship is applied for at the health insurer before the treatment begins, together with the treatment and cost plan. Afterwards it is difficult.
What it does not cover
Only the standard care. Anyone who wants a more elaborate restoration pays the difference themselves even as a hardship case.